What We Collect and Why We Collect It
When you register, we collect your name, contact details and account credentials. When you fund your wallet using JazzCash, Easypaisa or Raast, we log the transaction reference and timestamp — not your full mobile banking PIN or password, which never passes through our system. We use
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this data to verify your identity, process withdrawals to your nominated payment method and maintain account security. Device data such as browser type, IP address and session duration is collected automatically when you access the lobby on mobile or desktop. We use that to detect unusual
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login patterns and keep your account safe. We do not sell, rent or share your personal data with advertisers. We may share data with payment processors and identity-verification services strictly to complete the transactions you initiate. Retention periods follow applicable legal requirements; account data is held
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while your account is active and for the period required after closure under applicable rules. You can request a full copy of your stored data or ask us to delete it by contacting support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.